Points, Rewards & Coupons

Points, Rewards & Coupons

We appreciate your loyalty.

About the Fi Loyalty Program

This program allows you (the customer) to earn and redeem points all while enjoying an exclusively premium shopping experience. Get rewarded for selecting and buying the clothing you enjoy wearing, it’s as simple as that.
Points can only be earned through a customer’s account, so be sure to checkout (both in-store and online) using your personalized customer account with Fi Clothing Store. If you don’t have an account with us, we advise you sign up before shopping, to take advantage of the benefits and savings made possible with the Fi Loyalty Program. Customers will be rewarded one (1) free point upon sign up (no purchase/monetary subscription required). Sign Up right here. More details found below.

How does it work?

Each time a customer (with an account) makes purchase or performs another action (e.g signing up, sharing a link, reposting on social media etc...) they are rewarded with a number of points attached to the specific action. These points are attached to the customer’s account and can be tracked, viewed and redeemed based on set stipulations.

Stipulations

  • Points can only be redeemed using a customer’s account.
  • Points are earned and redeemable per account (points are not transferable or usable across other customer accounts).
  • Points are not redeemable on items already on sale or clearance, this includes store wide sales.
  • Points can not be earned on purchases where points are being redeemed. However points are earned on all other purchases (regular items as well as sale/discounted items).

Point conversions and redeemables

  • 1 point is earned for every $95.00 TTD spent.
  • 1 point is valued at $9.00 TTD once earned (meaning 1 point can be used upon checkout to discount your cart by $9.00 TTD).
  • A customer’s total points must amount to 8 before they’re able to be redeemed. However points can still be earned and added to the account even after the total amounts to 8 points.
  • The customer chooses how many points they wish to redeem upon checkout. Example: John has 25 points but he can choose to redeem 1 point, 10 points or even the entire 13 points.
  • The maximum amount of redeemable points per purchase (checkout of the entire cart) is 15 points.
  • Points are valid for 14 months (expires after 14 months).

Coupons

About Coupons

Coupons are redeemable tokens gifted to customer’s accounts or applicable to Fi Clothing’s store front & online shop upon checkout (e.g store wide coupon sales, where you can apply coupon codes to your purchases and get discounts).

Stipulations

  • Coupons are not redeemable on already discounted items.
  • Different coupons and coupon codes hold different values as well as different expiry dates (customers will be informed of the details on the coupon in question).