Shipping & Pickup Policy

Shipping & Pickup Policy

Delivery

Shipping via Fi Couriers

Deliveries via Fi Couriers are sent out weekly and are usually completed within a time frame of 2 - 7 business days (unless stipulated otherwise or during holiday/special seasons e.g Christmas or New Years etc...).
Delivery dates and times are confirmed before deliveries are sent out. Upon the completion of your order a customer sales rep will contact you to confirm your delivery details (date, time, delivery fees, total, payment method, drop off points or any other queries you may have on your delivery).

Shipping via TTpost

Delivery dates and times for external couriers such as TTpost, can not be predetermined by us (Fi Clothing Store Ltd), but they can be tracked by TTpost’s “track and trace” feature on their website at www.ttpost.net. Estimated delivery times for TTpost packages are 2 - 10 business days.

In-Store Pickups

  • In-store pickups can be paid for via bank transfer or via cash/card at our storefront. Pickups being paid for via bank transfer are only confirmed upon the full receipt of payment in Fi Clothing’s bank account. Thereafter an order confirmation will be sent and the order will be put aside. Pickup dates and times will be the customer’s personal preference, however the latest pickup date will be 5 business days after the order is placed.

    Shops of Arima outlet opening hours | 9:30am - 6pm, Monday - Saturday.